Application Engineer

Xylem Careers: Application Engineer

Location: Lubbock, Texas; Charlotte, North Carolina

Salary: USD 63,000 - 96,000 Annually

Description

We're Hiring for an Application Engineer! If you are excited and passionate about helping LetsSolveWater, consider joining our team today. Xylem Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart, sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program - Xylem Watermark.

The Role

The Application Engineer will be responsible for providing cordial, timely, and accurate Vertical Turbine Pump product application and quotation assistance to customers and distributors. In this role, the incumbent will also work together with marketing and field sales to understand the needs and desires of the customers and provide them with service levels that meet or exceed customer expectations.

We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

Core Responsibilities

• Provide optimal design selections based on customer duty requirements
• Select materials based on application requirements while also being cost-effective to both the factory and end-user
• Work with purchasing team to obtain costing for components for nonstock items
• Provide selection and quotation training to external customers
• Prioritize projects according to need and ability to win
• Maintain CRM funnel to ensure opportunity visibility by field sales team
• Receive customer purchase orders for quoted projects and gather pertinent information for submittal creation and order execution
• Achieve annual standard margin targets and revenue targets
• Customer satisfaction and retention
• Update and research recommendations for product and system improvements
• Project pricing and lead time negotiations
• Execute negotiations for large project terms and conditions
• Other duties as assigned

Qualifications

• Bachelor's degree in Engineering required
• 3 years related experience including pump sales and service
• Must have knowledge of pump hydraulics, mechanics, construction, and common metallurgical uses
• Strong math and engineering skills required
• Excellent interpersonal relationship-building skills with strong verbal and written communication skills
• Ability to work with ambiguity, manage multiple projects at once, and review technical documents
• Ability to take a leadership role in group meetings and projects
• Professional Engineering (PE) certification preferred
• Salesforce, MathCAD, and Pump Selection Software experience is a plus

Day in the Life

In this role, the working environment is a typical office environment. The physical demands may include, but not limited to, regularly sitting, standing, lifting up to 30 lbs, etc.

Salary

The estimated salary range for this position is $63,000 to $96,000 plus bonus. Starting pay is dependent on multiple factors such as skills, experience, and work location and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

Diversity & Inclusion

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resource Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination and harassment of any kind.

About Xylem

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and reused in the future. Our products and services move, treat, analyze, monitor, and return water to the environment in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering network technologies and advanced analytics solutions for water, electric, and gas utilities.

Disclaimer

The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily, and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.