Field Services Engineer - Energy Storage

Field Services Engineer

Remote- US

Trina Energy Storage Solutions

About Us

Founded in 1997, Trina Solar has led the PV industry in technological innovation and manufacturing excellence for over 25 years. With more than 170GW of cumulative global shipments, including more than 90GW of 210mm modules, Trina’s PV modules and suite of smart solar solutions deliver clean, affordable, and reliable energy to homes, businesses, and power plants. With a history of innovation and bankability, the company engages in a wide range of PV activities, including R&D, manufacturing, sales, project development, and energy cloud-platform operation. From its North American headquarters in Fremont, California, the company employs a diverse, nationwide team of experts in engineering, technology, sales, finance, marketing, operations, and more, to help US solar developers and EPCs deliver project success. The company is currently developing a 5GW manufacturing base in Wilmer, Texas.

With its mission of “Solar energy for all,” Trina Solar is committed to working with others to create a net-zero future. For more information, please visit www.trinasolar.com.

About the Job:

The Field Service Engineer will travel to various job sites to commission systems, complete maintenance work, troubleshoot malfunctioning equipment, warranty service, and ensure energy storage systems are working to their full capacity. The ideal candidate will have previous experience in Industrial Maintenance. Power plant or energy storage experience is beneficial, but not required.

This person will work on a 2 weeks on, 1 week off schedule. Up to 75% travel within the East Coast. Applicants must be located on the East Coast.

What you’ll be doing:

• Work independently and as a team to drive maximum technical support to Energy Storage customers.

• Document site visits and product analysis to enable continuous improvement of troubleshooting procedures, product installations, and product robustness.

• Lead the execution of system commissioning.

• Actively engage in field dispatches as needed by key customers.

• Participate partner product training programs and be certified to service them.

• Actively engage in technical discussions with inverter and EMS partners to troubleshoot.

• Partner with other teams to ensure delivery of an exceptional customer service, as needed.

• Investigate, respond to and generate reports on field incidents involving Trina batteries.

• Conduct basic and advanced log analysis on batteries and inverters.

• Conduct warranty service work as needed.

Your qualifications:

• 5+ years’ work experience in field service role or equivalent.

• Experience as a technician or engineer is required.

• Prior solar/energy industry experience preferred, or similar.

• Proven track record of completing tasks with minimum supervision.

• Strong customer service skills, able to communicate effectively.

• 50% - 75% local region travel.

Why Trina Solar

Trina Solar is the world leading PV and Smart Energy total solution provider. Our teams work every day to advance solar energy solutions to solve the world's energy challenges. We seek to improve the lives of people around the globe, starting with the health, safety and development of our own employees. Trina Solar is committed to building a diverse and highly-skilled workforce, investing heaving in employee development and well-being.

If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application. Successful applicant must be authorized to work in the USA without sponsorship. The expected compensation range for this role is $80,000-$120,000. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, education, skills, and experience. Additional discretionary incentive may be available. Full-time employees are eligible for PTO, medical, dental and vision coverage, 401(k) plan and flexible spending accounts, subject to plan terms.

Equal Employment Opportunity

Trina Solar US (Company) is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. Trina Solar is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.