Environmental Scientist or Engineer

Job Description

Position: Customer Service Representative

We are looking for a Customer Service Representative to join our team. The ideal candidate should have excellent communication skills, be patient, and have a positive attitude when dealing with customer inquiries.

Responsibilities:

• Answer incoming customer inquiries via phone, email, or chat
• Resolve customer issues in a timely manner
• Document customer interactions and transactions
• Identify and escalate priority issues
• Provide feedback on the efficiency of the customer service process
• Ensure customer satisfaction and provide professional customer support

Requirements:

• High school diploma or equivalent
• Proven customer support experience or experience in a similar role
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills

If you are a team player who is dedicated to providing excellent customer service, we would love to have you on board. Apply now and join our team!