Engineer Technical Support, Modules (French Speaking) (m/f/d)

Engineer Technical Support Modules French speaking m/f/d

**Jobs at Canadian Solar EMEA GmbH** *See all jobs*

**Engineer Technical Support Modules French speaking m/f/d** *Permanent employee* *Full time* *Location: Madrid, Spain*

MAIN RESPONSIBILITIES

In this role, you will be part of a talented team consisting of engineers who offer in-house advice and support to their colleagues as well as premium service towards our customers. This position will make use of your knowledge and skillsets of solar products to provide technical support and pre-sales engineering activities for Canadian Solar. You will be in direct communication with sales managers, customers, product management, and headquarters personnel abroad to assist with needs and support as defined below.

Main Goals

• Application engineering support for sales and customers to ensure customer satisfaction before and during the contract negotiation phase, assisting the Technical Sales team.
• Visit customers together with sales managers and conduct product presentations, customer training sessions, webinars, and customer events.
• Ensure module compatibility with mounting systems and inverters for existing products and for potential changes or new products.
• Advocate for customer needs and requirements.

Main Responsibilities

• Close collaboration with Product Management and Technical Sales to ensure module compatibility with other components.
• Perform LCOE calculations in collaboration with Sales Managers and customers to highlight the advantages of our products.
• Be the experts in usage and analysis of PVsyst and other PV simulation tools supporting system design and production analysis.
• Create trusted professional relationships with customers, Sales Managers, other component manufacturers, and technical stakeholders in the market.
• Development of Technical sales documentation in collaboration with Product Management.

COMPETENCIES

• Strong organization and planning skills.
• Ability to present and communicate information clearly, concisely, and professionally.
• Proactive approach with high accountability and flexibility.
• Excellent teamwork and intercultural skills.
• Open and engaged personality with strong customer focus.

LANGUAGES

• Fluent French and English. Any other language is a plus.

LOCATION

Madrid, Spain or Remotely from Spain, Germany, or France.

Your backpack is filled with:

• Bachelor's degree in technical or electrical environment, power electronics, business engineering, or comparable. Master's and engineering degree is a plus.
• Minimum 3 years of experience in sales engineering, technical sales, or product management.
• Technically sound on PV systems.
• Experience with modules with mounting structures and/or inverters is a plus, and LCOE calculations.
• Experience in mechanical calculations for modules and mounting systems.
• Excellent technical aptitude and ability to quickly learn detailed information about the existing product portfolio and to communicate and answer technical and product-related questions and topics.

WHAT WE OFFER

Our global team of nearly 14,000 talented and motivated people is one of our most important success factors. Become part of our team and shape your personal story together with Canadian Solar. We offer you everything you need to make a positive change:

• Independent work in an international dynamic and growing company in the renewable energy sector.
• International environment, close cooperation with colleagues from over 40 nations.
• Opportunity to work on an innovative product.
• Flexible working hours, home office, remote working system.
• Attractive company social benefits (childcare allowance, ticket restaurant, etc.).

CONTACT

**Canadian Solar EMEA GmbH** *Human Resources* Radlkofer Straße 2 81373 München, Germany *Email* careers_europe@csisolar.com

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About us: Canadian Solar

Our solar energy products define us as innovators who are helping to shape one of the most fascinating industries in the world. We are proud to be making a vital contribution to fighting climate change and building a more sustainable future for all of us as a result of our work. An international work environment with plenty of opportunity for collaboration, advancement, diversity, and flat hierarchies lays the foundation for a company culture that is both open-minded and appreciative, inspiring and motivating more than 18,500 talented individuals to excel.

Become part of the team and help us shape the energy of the future.

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Your application

Thank you for considering a career at Canadian Solar. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to careers_europe@csisolar.com.

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