Senior Flight Software Engineer - Verification and Validation

Job Description

Position: Customer Service Representative

Responsibilities:

• Answer customer inquiries via phone, email, and chat in a professional and timely manner
• Resolve customer complaints and issues with empathy and understanding
• Assist customers with placing orders, tracking shipments, and processing returns
• Provide product recommendations and information to customers
• Collaborate with other departments to ensure customer satisfaction
• Document and update customer records in the company database

Qualifications:

• Proven customer support experience or experience as a client service representative
• Strong communication and problem-solving skills
• Ability to multitask, prioritize, and manage time effectively
• Proficient in Microsoft Office and customer service software applications
• High school diploma or equivalent; college degree is a plus

Benefits:

• Competitive salary
• Health insurance
• Paid time off
• Retirement savings plan
• Opportunities for advancement and professional growth

If you are passionate about providing excellent customer service and want to join our team, please apply now!