Relationship Banker - Windsor 91 Financial Center

Job Description

**Job ID**: 24014985 **Title**: Relationship Banker Windsor 91 Financial Center **Location**: Windsor, Connecticut

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

**Job Description**

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.

**Responsibilities**

• Engage clients to gain an in-depth knowledge of financial and life priorities
• Connect clients to solutions that meet financial goals
• Execute the bank's risk culture and strive for operational excellence
• Build relationships with clients to meet financial needs
• Manage financial center traffic, appointments, and outbound calls effectively
• Drive the client experience
• Manage cash responsibilities

**Required Qualifications**

• Enthusiastic, highly motivated, and self-starter with a strong work ethic
• Collaborative and effective at building relationships
• Ability to identify solutions for clients based on their needs
• Strong communication skills
• Ability to learn and adapt to new information and technology platforms
• Strong critical thinking and problem-solving skills
• Efficient time management and capacity
• Flexible to work weekends and/or extended hours as needed

**Desired Qualifications**

• Experience in financial services and knowledge of financial products and solutions
• Demonstrated successful sales experience
• Cash handling experience
• Bachelor's degree or business relevant associate degree

**Skills**

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience
• Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting

**Shift**: 1st shift **Hours Per Week**: 40

Learn more about this role here