Data Analyst
4 Months ago
Kigali, Kigali City, Rwanda
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Job Description
Job Description
Customer Support Specialist
We are seeking a Customer Support Specialist to join our team and help provide top-notch service to our customers. As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products or services.
Responsibilities:
- Respond to customer inquiries via email, phone, or chat in a timely manner
- Provide accurate information about our products and services
- Resolve customer issues and complaints with professionalism and efficiency
- Maintain thorough and up-to-date knowledge of our products and services
- Collaborate with other team members to provide seamless customer support
Qualifications:
- Proven experience in a customer support role
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to work efficiently in a fast-paced environment
- Proficiency in using customer support software and tools
If you are a customer-focused individual with a passion for providing excellent service, we would love to hear from you. Join our team and help us deliver exceptional customer support!
BasiGo Company Limited
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About this company
Founders:Jit Bhattacharya, Jonathan Green
Founded date:2021
Revenue:US$ 10 - 50 million
Investors:Climate Capital, KCB Group, Mobility 54, My Climate Journey Collective, Susquehanna International Group (SIG)
Stage:Seed
Website:basi-go.com
BasiGo is the operator of an e-mobility startup intended to revolutionize the public transportation sector. BasiGo offers bus operators an Electric Bus solution that is more affordable, more convenient, and more...read more
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