Associate Gift Officer, Henry Kendall Society

Associate Gift Officer, Henry Kendall Society

Permanent

Development

Union of Concerned Scientists

Remote

Bargaining Unit Position: Yes

Our organization

The Union of Concerned Scientists (UCS) is an independent nonprofit that puts rigorous, independent science into action, developing solutions and advocating for a healthy, safe, and just future. We envision a peaceful, healthy, and just world where science serves people and the planet by guiding policy decisions, reducing risks, and improving lives.

For over five decades, we have been working as scientists, engineers, economists, advocates, and everyday people to create and advocate for innovative, practical solutions to some of our planet’s most pressing problems—from combating global warming and developing sustainable ways to feed, power, and transport ourselves, to fighting disinformation, advancing racial equity, and reducing the threat of nuclear war. Values informing our work include:

• Science in the service of people and the planet.
• Justice and Equity for people of all races and incomes—now, and for future generations.
• Courage to take principled, science-based stands in the public arena.
• Integrity to always examine evidence critically, openly, and honestly.
• Democracy to promote a voice for all in government decisions.
• Action inspiring and mobilizing people to build a healthier, safer, and more just world.

UCS’s Development Program

Supervised by the Senior Gift Officer, Henry Kendall Society (HKS), and in partnership with the Membership Director, Membership team, and larger Development department at Union of Concerned Scientists (UCS), the Associate Manager, HKS, exists to support UCS’s mid-level giving society at scale. The Associate Manager, HKS, position is primarily responsible for stewardship, cultivation, and solicitation of UCS donors who donate in the giving ranges of $1,000 - $4,999 annually through a mix of channels, with a focus on personalized stewardship and cultivation outreach, in addition to shoring up capacity to execute less personalized mass marketing approaches. The full scope of HKS program is comprised of 4,300+ donors giving $1,000 - $24,999 a year, and cumulatively raises $7M annually, with the Fiscal Year 2024 goal of maintaining the existing retention rate of 75% or higher, growing the donor universe, and increasing revenue year-over-year.

The Position

GENERAL DUTIES AND RESPONSIBILITIES

The essential job duties/responsibilities of the position include but are not limited to the information listed below.

Implement broad outreach strategies to grow and retain HKS donors:

• Work with Senior Gift Officer, Henry Kendall Society (HKS), Associate Director of Membership, and Membership Society Coordinator to review and edit regularly scheduled direct mail and online renewal and upgrade solicitations.
• Directly thank the vast majority of HKS members who give $1,000 - $4,999 annually for new gifts through personalized outreach (via phone calls, emails and note cards).
• Solicit targeted populations of lapsing and lapsed donors in the larger HKS universe through individual phone calls, emails, and letters and/or other mass marketing touches.
• Collaborate with Stewardship team to develop content, coordinate invitations, facilitate production of online and offline communications with members of the Kendall Society, and occasionally staff events with Kendall Society members; event offerings may include in-person and virtual programs.

Support goals and strategy development for overarching HKS program:

• Partner with the Senior Gift Officer, Henry Kendall Society (HKS) and Director of Membership in proposing, developing, and adopting programs that will retain current HKS members and attract new society members.
• Work with HKS Senior Gift Officer, Membership Society Coordinator, and Membership Director, in addition to Major Gifts (MG), Planned Gifts (PG), and Stewardship teams to review and update individual donor pipeline portfolios, stewardship matrix, and cultivation plan.
• Responsible for implementing strategies geared toward a targeted portfolio of the newest HKS members by creating additional touchpoints for this group to ensure strong first-year retention year-over-year.
• Additionally, assist HKS team with the management of a small portfolio of grant-making organizations and family foundations to meet submission and report guidelines with support as needed from Foundations team.
• Help support HKS yearly revenue and membership goals, reporting back regularly within the year to help measure success.
• As requested by the program and other Development department staff, approve efforts to contact portfolio members with personalized requests for advocacy actions, events, or other organizational outreach requests.

Execute CRM (constituent relationship management) database and administration routines.

• Working closely with Development Database Operations and Membership Society Coordinator, maintain accuracy of HKS donor records in CRM databases; enter records, actions, and reminders based on contacts with donors, and update required database maintenance forms to log expected duplicate or inaccurate records.
• Use donor surveys, research, analytical data, and other date reporting tools to determine strategies for targeted cultivation and solicitation of Society members and prospects with high engagement interest and/or giving potential.
• Support Membership Society Coordinator and HKS team in efforts to ensure quality of Annual Report listings of HKS donor population.

Other duties as assigned:

Up to 20% of any individual job may contain work that is not specifically listed in this document. This may reflect temporary assignments, individual professional development opportunities including but not limited to:

• Attend relevant fundraising conferences; report back on findings and adapt strategies derived from peer organizations in retention and acquisition practices.
• Find/join relevant courses to strengthen foundational understanding of fundraising.
• Handle, maintain and safeguard confidential data.
• Manage fluctuating workload.
• Maintain and update knowledge of UCS programs, goals, and priorities, including equity initiatives.
• Maintain awareness of role as representative of UCS
• Consider impact of activities on organization reputation and credentials in public and private sectors
• Advance organizational objectives and enhance funding opportunities.