Ticketing Coordinator

*Please note, this is a Fixed Term Contract until the end of July 2025.

About Us

Formula E is the fastest growing motorsport on the planet. It is innovative, brave and disruptive by design. With over 100 races in some of the world’s most iconic cities, it continues to break boundaries and records alike. Born from humble beginnings, the ABB FIA Formula E World Championship is now home to some of the planet’s most talented and daring drivers supported by world leading manufacturers such as McLaren and Porsche.

Formula E, however, has a unique purpose bigger than racing itself. It was founded to counteract climate change through accelerating the development and adoption of electric vehicles; pioneering race to road technology that is at the cutting edge of innovation.

It’s mission though has since evolved, recognising the wider social and environmental benefits it can deliver through driving sustainable human progress and better futures for all. As the world’s first sport certified Net Zero Carbon since inception with multiple leading initiatives that support both people and the planet, it serves as an example of how high-performance sport and sustainability can powerfully coexist.

With a blend of world class sport, sustainability and scintillating entertainment, it inspires and thrills a global fanbase. Now racing in more cities than ever before with the world’s fastest, lightest, most powerful and efficient electric race car, the GEN3, Formula E is delivering a unique fusion that many didn’t know existed or thought was even possible.

Working With Us

At Formula E, we’re unique. Founded to be bold, ambitious and innovative, we have electric energy in our DNA. We’ve therefore created an environment that supports our colleagues as we continue our mission so that everyone can reach their individual potential while being part of a close-knit team.

We’re curious, brave and thoughtful; having a relenting desire to push boundaries both at and away from our races. With a mission that is far greater than producing world-class events, we value both humanity and the planet just the same. It’s why we believe that work should be fun, meaningful and impactful, valuing the importance of supporting each other and how success can only be achieved as part of a wider collective team.

Using the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed-up the switch to electric mobility. We also operate as a testbed to push the development of new technologies needed for an electric, low-carbon future.

Vamos!

Your Role

Sitting within the broader Commercial team, this role will focus on supporting operational success across the Ticketing function of the championship. Working in conjunction with a complex network of stakeholders to deliver best in class service with an initial focus on internal Formula E departments.

With a passion for efficient processes and procedures, you will be comfortable sharing ideas, championing best practice to relevant stakeholders and always aiming to deliver a best in class service to our fans.

This role is an exciting opportunity to develop a career within sports and events.

Key Deliverables

• Effective and timely management of departmental inboxes
• Liaising with internal teams to understand, process and deliver their Ticketing requirements
• Supporting effective inventory management, ensuring it is best placed / available for commercial success
• Recognising potential problems and opportunities through ongoing analysis

Duties & Responsibilities:

• General administrative & customer services support
• Collating “live” inventory & sales updates / reports
• Actioning & maintaining all processes in relation to ecosystem ticket orders, including but not limited to; Managing Bookings, Ticket Distribution & Invoicing
• Attend races and generally support Ticketing Managers, as required
• Ensuring that all relevant information is communicated speedily and accurately in a way that ensures information is received and understood in a timely fashion. Ensure all documentation and communication pertaining to ecosystem ticketing is accurate, appropriate, and correctly distributed.

What We Are Looking For

Skills and Aptitudes Required

• Comfortable with numbers & proficient with Excel

Personal Qualities Required

• Proactive go getter/problem solver

Educational Attainment

• GCSE passes in Maths and English § A levels/degree desirable

Circumstances

• Ability to travel to international race locations as required.

Our Perks

🏠 Hybrid working, approx. 3 days a week in our Hammersmith office

🩺 Health Cash Plan (including dental, osteopathy, physiotherapy and wellness area)

🏋️ Perks discount platform (including discounts on gyms, high street brands, cinema, etc)

🏎️ Formula E Store discount

👕 Partner discounts

🚗 Local Hammersmith discounts including car parking and hotels

🏖️ 25 days holiday + Bank Holidays + Birthday off

🍼 Enhanced paid maternity and paternity leave

💸 Pension scheme

🚲 Cycle to work scheme

💙 Life assurance cover

🥳 Regular social events in office

🏆 Annual Awards ceremony and after party

🍇 Office fruit baskets and snacks

🚪 Multi-purpose room in office

✈️ Opportunity to extend your stay when travelling for a race event/weekend

💷 2 paid days off per year to volunteer for a charity + sponsor charity donations

The small print...

Before applying, please make sure you read the Formula E Privacy Notice available on our website: https://www.fiaformulae.com/en/jobs

We receive a high number of applications per role and therefore ONLY successful applicants will be contacted.

PLEASE NOTE: It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. Formula E is an Equal Opportunity Employer. We offer a unique opportunity, a competitive salary and an environment that inspires innovation and supports professionals to perform at their best in their chosen fields.