Customer Service Representative

El Dorado Hills, CA | Office

Job Description

We are looking for someone who is an organizer, detail-oriented and strong academically. You must be able to initiate and start tasks on your own and be able to manage yourself. Those who are able to multitask and prioritize responsibilities do best in this position. We offer a fun, challenging and rewarding work environment for our employees. This is a great opportunity for someone looking to start growing their career and is interested in growth. Job Type: Full-time Pay: $18.50/HR + quarterly bonuses (depending on performance). Shift: Monday-Friday + Rotating Saturday, 8:00 AM-6:00 PM

Responsibilities

• Manage large amounts of incoming calls

• Identify and assess customers’ needs to achieve satisfaction

• Provide accurate, valid and complete information by using the right methods/tools

• Handle customer complaints, including difficult/escalated callers

• Keep records of customer interactions, process customer accounts and provide follow-up support

• Follow communication procedures, guidelines and policies

  Qualifications

• Must have a strong work history and a proven punctuality track record

• Proven customer support experience

• Strong phone contact handling skills

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication skills

• Ability to multitask, prioritize, and manage time effectively

  Physical Abilities & Requirements

  Our Benefits

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

  V3 Electric is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.

All your information will be kept confidential according to EEO guidelines.

Apply

First Name *First Name is required

Last Name *Last Name is required

Email *Valid email is required

Phone *Valid phone is required

Resume *Resume is required

Thank you for applying to V3!