Customer Experience Manager

RFI Technology Solutions is seeking a Customer Experience Manager to lead their team in Seven Hills, NSW, Australia. The role involves managing the Customer Experience team, providing exceptional service to customers, collaborating with other teams, maintaining CRM entries, and ensuring accurate reporting. The ideal candidate will have at least five years of customer service management experience, strong communication skills, CRM and ERP system knowledge, and a focus on continuous improvement. This is a full-time position with no specific degree requirement. Apply if you have the qualifications and enthusiasm for the role.