Technical Support Lead

IT, Customer Service
Remote

About Swiftly

Swiftly, the first Connected Transit Platform, helps transit agencies improve their service reliability, passenger information, and operational efficiency. Today, over 110 transit agencies in 8 countries worldwide – including Los Angeles Metro, Philadelphia’s SEPTA, Boston’s MBTA, and Washington DC’s WMATA – partner with Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is increased ridership, fewer passenger complaints, and more reliable transit operations. The platform is now used by over 7,000 transit agency professionals and impacts over 2 billion passenger trips per year.
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