NetSuite Implementation - Programme Lead

Octopus Energy has grown exponentially in its short history. It is now a complex multi-billion turnover international group, which participates in multiple industry verticals including retail utilities, utilities management, generation, EV leasing and software sales.
We are committed to innovation, sustainability, and customer satisfaction. As part of our growth strategy, we are implementing NetSuite to streamline our finance operations and improve efficiency. We are seeking a seasoned NetSuite Implementation Program Manager to spearhead this initiative.
Its legacy business management applications are at the limit of their capacity and capability. A new enterprise resource planning tool (ERP) is required to both provide a finance backbone for the group, and to integrate information flows and insights across the group. Oracle’s NetSuite SAAS platform has been selected for this task.
This role will be pivotal in delivery of NetSuite for the group, delivering Programme Management excellence to a complex programme of work. The role will be challenging given Octopus with multiple streams of deliverables will be in progress at any one time. The programme is expected to have a life cycle of between 12 and 18 months.
This role will be responsible for leading the end-to-end implementation of NetSuite ERP. The transformation programme is resourced by a combination of in-house resources and NetSuite implementation consultants.
This role will challenge Octopus to deliver this programme at pace, whilst managing risk, resourcing and dependencies. It will work in conjunction with NetSuite’s own project managers to turn the separate Octopus business and NetSuite consulting teams into one integrated delivery team.
You will work closely with stakeholders across various departments, ensuring that the implementation aligns with business objectives and delivers value. This role requires a strategic thinker with hands-on experience in NetSuite implementation and a proven track record of successful project delivery.

This role will be central London based, and on site working will be expected c50% of the time. Travel to Octopus sites, including internationally, may occasionally be required.

What you'll do

• Program Leadership: Lead the planning, execution, and delivery of the NetSuite implementation program from design to data migration to training. Define project scope, goals, and deliverables in collaboration with stakeholders.
• Stakeholder Management: Build and maintain strong relationships with stakeholders at all levels of the organization. Facilitate communication and ensure alignment with business objectives
• Project Planning: Develop and manage project plans, timelines, budgets, and resource allocations. Identify and mitigate risks to ensure on-time and within-budget delivery
• Team Management: Oversee a cross-functional team, including internal staff and external consultants. Provide guidance, mentorship, and support to ensure successful project execution
• Change Management: Develop and implement change management strategies to ensure smooth adoption of NetSuite across the organization. Provide training and support to end-users
• Quality Assurance: Ensure that all project deliverables meet quality standards and comply with company policies and regulatory requirements
• Continuous Improvement: Identify opportunities for process improvement and automation within the NetSuite environment. Drive continuous improvement initiatives post-implementation

What you'll need

• The ability to influence will be important, since Octopus’s focus on growth sometimes makes support processes, controls and compliance a secondary priority
• Project management excellence is expected, including the ability to manage a portfolio of projects in a dynamic way A PM qualification such as Prince II, would be advantageous but not essential. Toolsets for delivering this programme can be flexible. Proven track record of successfully managing complex projects
• A demonstrable understanding of NetSuite’s ERP capabilities, and of finance more broadly is essential. Ideally the candidate will have deep Netsuite experience with hands on exposure to NetSuite best practice. Strong understanding of NetSuite functionality and best practices. Familiarity with ERP systems, data migration, and integration
• Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical stakeholders
• Demonstrated ability to lead and motivate cross-functional teams. Strong problem-solving skills and the ability to make critical decisions under pressure
• Adaptability: Ability to work in a fast-paced, dynamic environment. Flexibility to adapt to changing business needs and priorities

Why else you'll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership and most recently The Sunday Times, Best Places To Work 2023
• Visit our UK perks hub - Octopus Employee Benefits