Manager Quality - Service

Manager Quality Service

Date: Apr 24, 2024

Location: Menomonee Falls, WI, US, 53051

Company: Briggs & Stratton

As a **Manager Quality**, your goal is to provide leadership as well as the tools to continuously improve quality within the commercial service business. You'll function as a change agent in moving quality processes initiatives forward. You'll also establish, manage, and implement quality initiatives systems measures by driving the continued development of a quality culture.

Responsibilities:

• Developing effective quality measurements and reporting results
• Setting direction and measuring effectiveness of implemented systems
• Coordinating and executing quality duties across the location including quality improvements, leads warranty reduction project teams, system improvements, best practices, quality initiatives, and training
• Managing quality system policies and procedures
• Representing Briggs & Stratton’s quality interests for the location with suppliers and customers
• Performing full range of managerial responsibilities including interviewing, hiring, coaching, and developing employees

Required Qualifications:

• Bachelor's Degree in Engineering or related field OR equivalent education and experience
• At least seven years of quality or related professional experience
• Prior leadership and management experience
• Fluent in English and primary language used in area of responsibility and/or location

Preferred Qualifications:

• ASQ Quality Engineer, ASQ Quality Auditor, or Six Sigma Black Belt
• Experience with enterprise-wide reporting systems such as SAP and/or Teamcenter

Additional Knowledge & Skills:

• Thorough knowledge of quality practices and procedures including Quality Management System (QMS) and ISO requirements
• Excellent written, verbal, interpersonal, and team-oriented communication skills
• Demonstrated success implementing large-scale improvements in complex and diverse environments
• Comprehensive technical knowledge and background of quality and manufacturing processes
• Excellent planning, organizational, problem-solving, and decision-making skills

Travel:

• Required of Travel up to 10%
• Where: domestic
• How often: as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Location:

• Menomonee Falls, WI (hybrid eligible)

Briggs & Stratton, headquartered in Milwaukee, Wisconsin, provides innovative products and diverse power solutions to help people get work done. Briggs & Stratton is the world's largest producer of engines for outdoor power equipment and is a leading designer, manufacturer, and marketer of lithium-ion battery standby generator energy storage system, lawn and garden turf care, and job site products through its brands such as Briggs & Stratton, Vanguard, Ferris, Simplicity, Snapper, Billy Goat, Allmand, SimpliPhi, Branco, and Victa.

Briggs & Stratton products are designed, manufactured, marketed, and serviced in more than 100 countries on six continents.

Briggs & Stratton is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. Briggs & Stratton also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.

Nearest Major Market: Waukesha Nearest Secondary Market: Milwaukee

*Job Segment: Service Manager, Quality Engineer, Performance Management, Engineer, Customer Service, Engineering, Human Resources*

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