Learning Quality Specialist - Hybrid

Learning Quality Specialist - Hybrid

**Location:** Newark, GB, NG22 0DA **Division:** Learning Design and Innovation **Job Type:** Full-time **Requisition Number:** 54105 **Department:** Human Resources

Job Purpose:

The UK Learning Quality Specialist is required to produce, develop, implement, and maintain quality assurance processes for Global Technical Training to ensure that training curricula and learning products are fully compliant with internal quality standards and drive continuous improvement. You will assist in delivering National Grid's strategic priorities, ensuring that Global Technical Training provides a high-quality learner experience for employees to help fuel National Grid's future ambitions.

About Us:

National Grid touches the lives of almost everyone with an energy network that stretches across the Atlantic. We're an international team working hard to create value for people today and shape the future of energy tomorrow.

Key Accountabilities:

• Ensure that course development follows the QMS process.
• Conduct checks and processes in the final stages of learning item development.
• Maintain the folder structure and storage of all products.
• Manage content platforms for secure and effective libraries of learning content.
• Produce and maintain high-quality QMS documentation.
• Carry out audits and process reviews.
• Consult with the Managed Service Provider.
• Promote the Instructor Excellence program.
• Conduct training and support sessions.
• Interface with GTT teams to maintain data accuracy.
• Assist in observation and evaluation activities.
• Continuously seek ways to drive greater efficiencies within the assigned area.

Knowledge & Experience Requirements:

• Advanced level of education.
• Knowledge or experience of Quality Management Systems.
• Professional experience in a learning and development environment.
• Proven leadership experience.
• Familiarity with Learning Management Systems such as SAP Success Factors.

Capability Requirments:

• Able to develop strong working relationships.
• Skilled in computer applications including Office 365.
• Effective written and verbal communication skills.
• Ability to prioritize and handle multiple complex tasks and projects.

What You'll Get:

• Competitive salary circa £45,000 dependent on capability.
• Bonus based on personal and company performance.
• Competitive contributory pension scheme.
• Flexible benefits such as share incentive plan, salary sacrifice, car, and technology schemes.
• Support via employee assistance lines and matched charity giving.

*Apply now to join our team!*