Bilingual Customer First Advocate
14 days ago
Roseville, California, United States
Subscribe to job alerts
Get a weekly digest of the latest climate jobs from thousands of companies in your inbox.
Job Description
About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
This is an entry Level Position in our solar loan division. The candidate must have a positive attitude and be willing to learn new skills. This role primarily involves customer service, requiring proficiency in phone communication to address customer inquiries promptly. Basic math skills and computer literacy are essential for success in this position. The ability to maintain a flexible schedule, including weekends, is also required.
Essential Job Duties and Responsibilities:
- Answer customer service phone calls
- Run and analyze reports
- Basic review and clearing of underwriting conditions to approve or deny loan files
- Willingness to complete other tasks as they arise
- Must be able to work various Saturdays and Sundays as business needs dictate
Required Skills, Knowledge and Abilities:
- Customer service skills required
- Must be able to adapt to quickly learning new systems
- Excellent math skills and computer skills
- Positive attitude and ability to deal with clients at all stages of the process
- Provide solutions for all clients and educate them on our products
- Bilingual Spanish preferred
Compensation: $17.75/hr.
Additional Information Regarding Job Duties and Job Descriptions:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
GoodLeap
|
About this company
Founders:Hayes Barnard
Founded date:2003
Investors:BDT Capital Partners, MSD Partners, New Enterprise Associates, Riverstone Holdings, WestCap
Stage:Other
Website:goodleap.com
GoodLeap is a sustainable home solutions marketplace. We provide simple, fast, and frictionless point-of-sale technology for countless mission-driven professionals serving millions of people who want to upgrade their homes and...read more
More CX & Customer service jobs in climate
1 Day ago
Wolf Point, United States
Customer Support/Deployment Engineer (French/German)
1 Day ago
Bengaluru, India
Head Start Program Support Specialist- Region III
1 Day ago
Philadelphia, United States
2 days ago
Melbourne, Australia
Application Support Specialist - Technical
2 days ago
Fortitude Valley, Australia
3 days ago
Bengaluru, India
3 days ago
Pune, India
3 days ago
Bengaluru, India
4 days ago
Roseville, United States
4 days ago
Plano, United States
4 days ago
Roseville, United States
4 days ago
Bentonville, United States
4 days ago
Bruce, United States
4 days ago
Sachsenheim, Germany
4 days ago
Berlin, Germany
4 days ago
Houston, United States
4 days ago
Bécancour, Canada
Other jobs at GoodLeap
6+ months ago
Plano, United States
6+ months ago
Irvine, United States
6+ months ago
Roseville, United States
6+ months ago
Scottsdale, United States
6+ months ago
San Francisco, United States
6+ months ago
Roseville, United States
6+ months ago
West Palm Beach, United States
6+ months ago
West Palm Beach, United States