Account Specialist

Account Specialist

**Date:** Apr 26, 2024 **Location:** Brecksville, OH, US, 44141 **Company:** Evoqua

**About Evoqua Water Technologies** We are excited to announce that Evoqua has now joined Xylem. By uniting our complementary approaches, products, and expertise, we enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used, and returned to nature. Together, we bring uniquely powerful capabilities to solving the world's greatest water challenges. At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you. Our more than 22,000 diverse employees are helping communities in more than 150 countries become water-secure. Apply today and Let's Solve Water.

At Evoqua, we are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves. If this position interests you and you possess the minimum qualifications, we encourage you to apply as you could be the right fit for this or other roles we are looking to fill.

**Position Summary** Sells products and/or services to customers through a variety of mediums and acts as the point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business. Maintains relationships with accounts through ongoing client contact and support. Closes sales within a territory defined by geographic area, industry, or product/service group. Responds to client inquiries and offers bold recommendations on appropriate products and services. Must work with a sense of urgency to execute the sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. May work in tandem with the outside sales team to achieve sales goals and revenue targets.

**Core Responsibilities and Tasks**

• Contacts both new and existing customers to sell new and recurring business.
• Creates and delivers quotes and proposals to deliver to customers.
• Ensures customer satisfaction and retention.
• Accurately records information in CRM for forecasting.
• Continues to stay up to date on company and customer technology to remain a trusted partner.
• Sells increasingly complex products/services, utilizes developing knowledge of products/services and industry to recommend the best solutions to customers, receives assistance from senior reps on more complex sales.
• Tactical to moderately strategic sales, small to mid-size accounts, and increasing revenue responsibility, increasing volume of total customers.
• Other duties as assigned.

**Position Requirements** **Formal Education**

• Required: High School Diploma or equivalent + 3 years of experience.
• Preferred: BA/BS preferred.

**Knowledge & Experience**

• Strong communication skills.
• Intra-departmental communication for the purpose of alignment, information sharing.
• Working understanding of company products/services.
• Utilizes sales techniques effectively and develops familiarity with the industry.
• Demonstrates the ability to identify and cultivate sales from new and/or existing customers.
• Ability to complete sales with minimal supervision.
• Basic understanding of ERP and CRM systems.
• Fluency in Microsoft Office applications (Outlook, Word, Excel).

**Additional Details** **Travel Requirements:** 10%

Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation, or any other category protected by applicable federal, state, or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, or disability. EEO is The Law. Equal Opportunity Employer: Minorities, Women, Protected Veterans, Disabled, Sexual Orientation, Gender Identity. EEO is the Law Poster [PDF].

Evoqua does not accept unsolicited resumes/candidates from search firms.